AMEYO FUSION CX 360°
Customer Contact Center

What is АМYEO FUSION CX?

Truly all-in-one customer experience solution:

Built over-Ameyo's omni channel contact center and all New Ameyo CX CRM:

3 pillars of FUSION CX solution:

Features: 

Employess: 

• Reduce data searching time by 90%
• One screen with all information to manage customer quiries with ease 
• Customer intelegence available to manage customers effectively

Operations: 

• Get escalation instantly
• Create business rule with ease for interactions, Escalations and Cross Sell
• Dashboard&Reporting made Easy
• Reduced cost with Automation through chatbot

IT: 

• Cloud  model available for development
• Industry best project management Practices and hand holding for deployment
• Pre built connectors, open APIs and SDKs

Management:

• One stop solution
• Single view of all CX operation
• Launch new CX programms with ease